Business support services

About

The top three occupations in the Business support services Industry Group are Customer service representatives, Receptionists & information clerks, Bill & account collectors, Other managers, and Firstline supervisors of office & administrative support workers. On average, full-time employees in the Business support services Industry Group work 41.9 hours per week and have an average annual salary of $45,014. Part-time employees in the same industry work 22.8 hours and earn an average annual salary of $15,977.

The locations with the highest concentration of employees in the Business support services Industry Group are El Paso City (Southeast) PUMA, TX, Tucson City (Northeast) PUMA, AZ, and Cumberland Valley Area Development District (North) PUMA, KY. The industry that purchases the most products or services from the Hospitals Industry Group is Business support services.

Workforce

A snapshot of jobs, wages, and opportunities in the Business support services Industry Group. Customer service representatives are the most common position, but the Business support services Industry Group employs a relatively high number of Telemarketers, compared to other industries.

The highest average salary in Business support services goes to Other financial clerks.

Monthly Employment

Start Year

Y-Axis

1.16%

Year-over-year growth

Employment change between May 2020 and May 2021

As of May 2021, there are 507k people employed in the Business Support Services industry. This represents a 1.16% increase in employment when compared to May 2020.

This chart shows monthly employment numbers for Business Support Services over time (non-seasonally adjusted).

Occupations by Share

878k

Workforce (BLS Estimate)

ACS Estimate: 707k

−3.04%

1 Year Growth

± 4.22%

The Bureau of Labor Statistics estimates that there were 878k people employed in the Business support services Industry Group in 2019.

According to ACS estimates, the number of people employed in the Business support services Industry Group has been declining at a rate of −3.04%, , from 729k people in 2019 to 707k people in 2020.

The following graphic shows the share of employment in Business support services by various occupations according to ACS estimates. Customer service representatives represent the largest share of positions held in Business support services at 24.5%, followed by Receptionists & information clerks with 7.82% and Bill & account collectors with 6.23%.

Most Common

The most common occupations in the Business support services Industry Group, by number of employees, are Customer service representatives, Receptionists & information clerks, Bill & account collectors, Other managers, and Firstline supervisors of office & administrative support workers.

Most Specialized

Compared to other Industry Groups, Business support services employs an unusually high number of Telemarketers, Court reporters and simultaneous captioners, and Medical transcriptionists.

Highest Paid

The highest paid occupations in Business support services, by average wage, are Other financial clerks, Entertainment and recreation managers, and Architectural & engineering managers.

Average Salary

$40,348

AVERAGE WAGE

± $1,481

On average, employees in the Business support services Industry Group make $40,348 per year. This number makes Business support services the 210 highest paying Industry Group in the United States out of a total of 269 Industry Groups.

Wage by Location

HIGHEST PAYING PUBLIC USE MICRODATA AREA

HIGHEST PAYING PUMAS

This map shows which public use microdata areas (PUMAs) pay the highest average salary to employees in the Business support services Industry Group.

Wage Distribution

0.46

WAGE GINI

Business support services has a wage GINI of 0.46, which is less than than the national average of 0.478. In other words, wages are distributed more evenly in Business support services (shown in red) in comparison to the national average for those wage buckets (shown in gray).

Spatial Concentration

Public Use Microdata Areas with RCA

This map shows the PUMAs in the United States that have revealed comparative advantage in the Business support services Industry Group.

These are locations that employ more people in the Business support services Industry Group than expected given both the size of that location's overall labor pool and the national size of the Business support services Industry Group.

Diversity

Demographic information on the Business support services Industry Group in the US. Male employees tend to earn more than Female employees, with average respective salaries of $52,359 and $50,130. So too tend to earn more than other races and ethnicities in this industry.

Composition by Sex

449k

FEMALE WORKFORCE

±16.4k

258k

MALE WORKFORCE

±12.5k

63.5% of workers in the Business support services Industry Group are Female, making them the more common sex in the workforce. This chart shows the sex breakdown of the Business support services Industry Group.

Wage by Sex in Common Jobs

$52,359

AVERAGE MALE SALARY

±$3,276

$50,130

AVERAGE FEMALE SALARY

±$3,149

On average, Male workers in the Business support services Industry Group make 1.04 times more than their Female counterparts. This chart shows the sex-based wage disparity in the 5 most common occupations in the Business support services Industry Group.

Wage by Race & Ethnicity in Common Jobs

RACE OR ETHNICITY WITH THE HIGHEST AVERAGE SALARY

Asian
Native Hawaiian and Other Pacific Islander
White

On average, Asian employees in the Business support services Industry Group earn 1.36 times more than other races and ethnicities. This chart shows the race and ethnicity-based wage disparities in the 5 most common occupations in the Business support services Industry Group.

Input/Output

Estimates of the sources of the costs and the purchasers of the products in the Business support services Industry Group. Based on estimates from the Bureau of Economic Analysis, this section indicates the amount of money spent by a specific industry in other industries. Professional and business services has the highest single input, by dollars, to the Business support services Industry Group, and the largest industry purchasing services from the Business support services Industry Group is Professional and business services.

In this flow diagram, all of the industries listed to the left are those places from which the highlighted industry has made purchases. They are the intermediate inputs to the highlighted industry. All those industries listed on the right side are those industries that have made purchases from the highlighted industry. They are the use of outputs of the highlighted industry. The visualizations below offer alternative ways to see and understand this data.

Industrial Flow

The closest comparable data for Business support services is from Professional, Scientific & Management, and Administrative & Waste Management Services.

Intermediate Inputs

The closest comparable data for Business support services is from Professional, Scientific & Management, and Administrative & Waste Management Services.

HIGHEST INPUT INDUSTRY

The Business support services Industry Group gets the most input, by its share of the cost of all intermediate inputs, from the Professional and business services Industry. This visualization does not include labor and capital costs.

Use of Output by Other Industries

The closest comparable data for Business support services is from Professional, Scientific & Management, and Administrative & Waste Management Services.

LARGEST PURCHASING INDUSTRY

The Professional and business services Industry purchases the greatest share of products and services from the Business support services Industry Group in order to produce other goods and services. Purchases of the Business support services Industry Group for final consumption by consumers, businesses, or government are not included here.

Projections

Growth projections of the Business support services industry, both by number of employees and output, from the Bureau of Labor and Statistics. The national workforce is projected to grow 7.66% in the next ten years. The Business support services industry has a higher projected workforce growth at 14.6%. Its projected 10-year growth in output (25%) is higher than the projected national growth in output (24.2%).

Job Growth

14.6%

Estimated Job Growth

10-year Projection

7.66%

National Growth

10-year Projection

This line chart shows the projected 10-year growth in the number of jobs for Business support services. This industry is expected to grow more than than 7.66%, the average rate of national job growth.

Output Growth

25%

Estimate Growth

10-year Projection

This line chart shows the projected 10-year growth in output of the Business support services industry.

Professional, Scientific & Management, and Administrative & Waste Management Services

Industry Sector

Business support services

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Workforce

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